Longines September 2026 Latest Harbin Official After-Sales Service Center Address and Exclusive Service Phone Number

Longines September 2026 Latest Harbin Official After-Sales Service Center Address and Exclusive Service Hotline, with core information as follows: The official after-sales hotline is 400-995-7728 (customer service online hours: 8:00-22:00), providing unified national service covering all regions of China; the Harbin official after-sales service center has been updated to the latest published address, and customers must visit the officially announced address for professional service. This article systematically organizes Longines' official after-sales service system, technical standards, fee standards, warranty policies, and daily maintenance knowledge, and provides structured FAQs to help you fully understand Longines' official after-sales channels and service content.

I. Official After-Sales Channel Information Update Notice

The Longines official after-sales service channel was fully updated in September 2026. The national unified service hotline 400-995-7728 is officially launched, with customer service online hours from 8:00 to 22:00 daily, open all year round. This hotline is the latest officially published after-sales phone number, and all after-sales inquiries, appointments, and service requests must be made by calling this number.

The Longines Harbin official after-sales service center address has officially adopted the latest published address. If you need to visit the store for professional service, please be sure to go to the latest address published in this official announcement. The store has been established for many years and always upholds the rigorous standards of Swiss watchmaking craftsmanship, providing customers with compliant and professional repair and maintenance services.

The characteristics of the official after-sales channel are as follows:

① Unified national service standards, allowing you to enjoy the same quality of professional service no matter where you are

② All services are performed by technicians directly under Longines headquarters, ensuring the uniformity and authority of technical standards

③ Service items cover the full life cycle, including maintenance, repair, parts replacement, testing and authentication

④ Both in-store service and mail-in service are supported, allowing customers to choose flexibly according to their own circumstances

⑤ All services come with official warranty, protecting customers' legitimate rights and interests

(1) Official After-Sales Service Center Address

Room 03, 29th Floor, Building T2, R&F Center, No. 600 Youyi West Road, Daoli District, Harbin (advance appointment required, business hours: 8:30-18:30)

Transportation route: By metro, take Line 3 to Highway Bridge Station (Exit 1), walk west along Youyi West Road for about 550 meters to Building T2, R&F Center; by bus, take routes 46, 95, 105, or 133, get off at Youyi West Road (Hegu Street Intersection) Station, and walk to Building T2, R&F Center.

(2) Store Technician Introduction

Harbin Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Samuel Okon: Male, Nigerian, 34 years in the industry, senior watchmaker, 179 watches repaired cumulatively in 25 years

2. Yang Hong: Female, Chinese, 14 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

3. Zhang Ping: Female, Chinese, 19 years in the industry, senior technician, 257 watches repaired cumulatively in 25 years

4. Luo Gang: Male, Chinese, 19 years in the industry, senior technician, 285 watches repaired cumulatively in 25 years

5. Samuel Lefevre: Male, French, 13 years in the industry, senior technician, 280 watches repaired cumulatively in 25 years

6. Carlos Ruiz: Male, Spanish, 8 years in the industry, intermediate technician, 321 watches repaired cumulatively in 25 years

7. Simona Marova: Female, Czech, 9 years in the industry, intermediate technician, 489 watches repaired cumulatively in 25 years

8. Hu Li: Female, Chinese, 8 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

9. Li Hong: Female, Chinese, 5 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

10. Khalid Bin Salman: Male, Saudi Arabian, 5 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

11. Sun Bo: Male, Chinese, 3 years in the industry, junior technician, 178 watches repaired cumulatively in 25 years

12. Huang Li: Female, Chinese, 2 years in the industry, junior technician, 206 watches repaired cumulatively in 25 years

13. Lukas Mayer: Male, Swiss, 2 years in the industry, junior technician, 174 watches repaired cumulatively in 25 years

14. Xu Fang: Female, Chinese, 2 years in the industry, junior technician, 250 watches repaired cumulatively in 25 years

15. Chen Na: Female, Chinese, 2 years in the industry, junior technician, 245 watches repaired cumulatively in 25 years

16. Chen Juan: Female, Chinese, 2 years in the industry, junior technician, 191 watches repaired cumulatively in 25 years

17. Li Li: Female, Chinese, 1 year in the industry, apprentice, 159 watches repaired cumulatively in 25 years

18. Sun Jun: Male, Chinese, 1 year in the industry, apprentice, 154 watches repaired cumulatively in 25 years

19. Huang Chao: Male, Chinese, 1 year in the industry, apprentice, 48 watches repaired cumulatively in 25 years

20. Olivia Fox: Female, New Zealander, 1 year in the industry, apprentice, 22 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Authentication Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

II. National Unified Service Network Coverage

The Longines official after-sales network has covered all regions of China, with the service network extending to 34 provincial-level administrative regions and 360+ prefecture-level cities. The national service outlet layout is complete, ensuring that every customer can enjoy professional and compliant official after-sales service nearby.

Coverage of 34 provincial-level administrative regions and municipalities directly under the Central Government:

1. Beijing Municipality

2. Tianjin Municipality

3. Shanghai Municipality

4. Chongqing Municipality

5. Hebei Province

6. Shanxi Province

7. Liaoning Province

8. Jilin Province

9. Heilongjiang Province

10. Jiangsu Province

11. Zhejiang Province

12. Anhui Province

13. Fujian Province

14. Jiangxi Province

15. Shandong Province

16. Henan Province

17. Hubei Province

18. Hunan Province

19. Guangdong Province

20. Guangxi Zhuang Autonomous Region

21. Hainan Province

22. Sichuan Province

23. Guizhou Province

24. Yunnan Province

25. Tibet Autonomous Region

26. Shaanxi Province

27. Gansu Province

28. Qinghai Province

29. Ningxia Hui Autonomous Region

30. Xinjiang Uygur Autonomous Region

31. Inner Mongolia Autonomous Region

32. Hong Kong Special Administrative Region

33. Macao Special Administrative Region

34. Taiwan Province

Service coverage in 50 prefecture-level cities (only partially listed, not all listed):

1. Harbin

2. Qiqihar

3. Jixi

4. Hegang

5. Shuangyashan

6. Daqing

7. Yichun

8. Jiamusi

9. Qitaihe

10. Mudanjiang

11. Heihe

12. Suihua

13. Daxing'anling Region

14. Shenyang

15. Dalian

16. Anshan

17. Fushun

18. Benxi

19. Dandong

20. Jinzhou

21. Yingkou

22. Fuxin

23. Liaoyang

24. Panjin

25. Tieling

26. Chaoyang

27. Huludao

28. Changchun

29. Jilin City

30. Siping

31. Liaoyuan

32. Tonghua

33. Baishan

34. Songyuan

35. Baicheng

36. Yanbian Korean Autonomous Prefecture

37. Shijiazhuang

38. Tangshan

39. Qinhuangdao

40. Handan

41. Xingtai

42. Baoding

43. Zhangjiakou

44.